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About this Support Policy
This Support Policy outlines the support services provided by The Universal Business Council (hereinafter, “UBC”), a wholly-owned brand of Tosh Innovations Private Limited. It is designed to clarify the scope of support available to users of UBC’s products, subscriptions, and services.
If you have any questions regarding this Support Policy or disagree with any part of it, please contact us prior to using our website or services. UBC reserves the right to update this policy periodically, and it is advised to review this page regularly to stay informed about any changes. This Support Policy is effective as of [Date].
By accessing or using any part of the UBC website, or by providing personal information to us, you agree to the terms and conditions outlined in this Support Policy.
Our support services cover all UBC products, subscriptions, and services available on our official website, []. This includes:
1. Assistance with Course & Certification Access: Support related to accessing online courses and certifications offered by UBC.
2. Website & Dashboard Access: Help with navigating the UBC website, accessing the user dashboard, and logging into our e-learning platform.
3. Technical Support: Guidance on resolving technical issues related to our products and services.
For issues outside these areas, we recommend consulting the documentation and FAQs available on our website. If your query is not addressed there, please submit a support ticket through our designated channels.
Our support services do not extend to:
1. Third-Party Products & Services: Any product or service not directly sold or endorsed by UBC, including those supplied by third parties who are not authorized resellers.
2. Professional Consulting Services: UBC does not offer business consulting, development support for Proof of Concept (PoC), or assistance with Initial Coin Offerings (ICOs). If you require professional guidance for these areas, we may be able to refer you to qualified experts upon request.
UBC’s support team strives to respond to all inquiries within 24-48 hours across all communication channels, including but not limited to:
For the quickest response, we recommend contacting us via email.
If you are not satisfied with the support provided or wish to escalate an issue, please email , and your case will be reviewed by a senior team member.
We are committed to providing a high standard of support and will do our utmost to resolve any concerns promptly and effectively.
UBC reserves the right to amend this Support Policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review the policy periodically to remain informed of any updates.
Contact Us
For any questions or concerns regarding this Support Policy, please contact us at: [email protected]
Universal Business Council is an alliance of business experts from all across the globe, with a passion for sharing their expertise and facilitating individuals to get valuable insights, resulting in excellent growth opportunities whether it is a product, Business or individual marketing needs.
